If you’ve spent any time in the mobility equipment industry, chances are you’ve heard of Merits. You might also be familiar with names like Avid, Pilot, or Precision Comfort.
Here’s the thing: All of these names are part of the Merits family.
They’re not distinct companies or sub-brands; they represent various product solutions that come together under one shared mission — Merits.
That’s why we want to take a moment to reintroduce ourselves. Whether you’re a provider, clinician, or therapist, this guide is designed to give you a clearer understanding of what Merits has to offer and how we can support your important work every day.
Who Is Merits Health Products?
At Merits, mobility isn’t just about movement – it’s about restoring independence, dignity, and connection.
Since our founding in 1986, we’ve spent nearly four decades designing mobility solutions that help providers deliver better outcomes and help clients live fuller lives. We’re proud to serve clinical teams and mobility professionals across the UK and globally with a full range of solutions, including:
- Powerchairs
- Seating and positioning solutions
- Stairlifts for home access
All supported by our UK-based service and technical support teams.
What Sets Us Apart
We understand the market is full of options, but we’re proud of what makes Merits unique:
- Vertically integrated manufacturing – we design, engineer, and build our products ourselves
- UK-based support and logistics – responsive assistance and efficient fulfilment
- Serviceable, real-world-ready equipment – for improved outcomes and lower long-term costs
- Certified quality – including ISO 13485 and ISO 9001 compliance
Above all, we listen. Many of our best innovations come from conversations with clinicians and providers like you.
All-In-One Mobility Solutions, Backed by One Brand
At Merits, we provide a comprehensive range of solutions under one roof — each category tailored to meet diverse clinical and patient needs. You’ll still see well-known names like Avid, Pilot, and Precision Comfort, now fully integrated under the Merits umbrella.
1. Merits Power Mobility
Robust, reliable powerchairs engineered for daily use in both community and clinical environments.
Includes:
- Standard and heavy-duty powerchairs
- Select models with seat elevation and rehab seating options
Best for:
- Day-to-day mobility support
- Users requiring mid-level rehab assistance
- Providers seeking dependable, service-friendly power bases
2. Avid – Complex Rehab Power Chairs
For clients requiring advanced positioning, access, and control, Avid delivers complex rehab solutions within the Merits range.
Includes:
- Powerchairs with tilt and recline features
- High-weight capacity options
- Compatibility with rehab seating and third-party alternative driver controls
- Programmable electronics and joystick placements
Best for:
- Rehab professionals, ATPs, and complex seating teams
- Clients with postural, tone, or pressure needs
- Funding-eligible prescriptions through NHS or local authorities
3. Precision Comfort – Seating & Positioning
Seating systems that promote alignment, pressure relief, and skin protection — designed with clinical teams in mind.
Includes:
- Foam, gel and flotation cushions with postural support
- Contoured and adjustable back supports
- Accessories for skin integrity and tone management
Best for:
- OTs, PTs, and rehab assessors
- Clients with moderate to complex seating requirements
- Providers packaging rehab-level seating setups
4. Pilot – Straight and Custom Curved Stairlifts for Home Access
Pilot stairlifts are simple, effective solutions for home mobility — fully supported by Merits’ UK-based technical service.
Includes:
- Straight indoor and outdoor stairlifts
- Custom curved indoor and outdoor stairlifts
- Easy-to-use controls
- Fast installation and compact footprint
Best for:
- Home access professionals
- Ageing-in-place adaptations
- Users returning home post-surgery or injury
One brand. One mission. Many solutions.
How Merits Supports You
We’re more than a manufacturer — we’re a partner. Here’s how we support your clinical work:
- Easy-to-use ordering resources
- Reliable UK-based technical support
- Equipment built with clinical and client needs in mind
- A full suite of mobility and seating solutions under one brand
Built for Real Life, Not Just Referrals
Mobility support is a journey — and our products are built for the realities of daily life. Whether your client is navigating their kitchen, returning to work, or reclaiming independence at home, Merits equipment is designed to keep up.
- Support daily activities and home access
- Simplify service and repairs
- Balance clinical goals with user functionality
Let’s Move Forward Together
Whether you’re assessing for a powerchair, installing a stairlift, or creating a complete seating setup, Merits is here to support you — and your clients.